Shipping Policy

Shipping Policy — Simple Summary

  • Orders ship fast: Most orders ship same day or next business day, especially if placed before 12 PM EST on a business day.

  • Tracking provided: You’ll receive a tracking number by email once your order ships. Tracking may take up to 24 hours to update.

Delivery Times (Estimates, Not Guarantees)

United States

  • Standard 3-Day Express: ~3 business days (1–5)

  • Expedited + Priority: ~2–3 business days (1–4)

  • 2-Day Express + Highest Priority: ~1–2 business days

International (Canada, UK, EU, Australia & others)

  • Standard Tracked: ~6 business days (4–10)

  • Expedited Tracked: ~5 business days (3–7)

  • Express Tracked: ~1–4 business days (average ~2)

All timelines are estimates and may vary due to holidays, high volume, backorders, customs, or carrier delays.

Cancellations

  • Orders usually cannot be cancelled once placed because processing begins almost immediately.

Lost, Stolen, or Delivered Packages

  • Once a package is marked delivered, the company is not responsible for loss or theft.

  • If marked delivered but missing, you must contact the carrier or local post office.

Damaged, Incorrect, or Missing Items

  • You must inspect your order immediately

  • Report any issues within 3 days of delivery

  • After 3 days, claims may be denied

Customs, Duties & Taxes (International Orders)

  • You are responsible for import taxes, customs duties, and fees

  • The company does not cover these costs

  • Customs delays are outside the company’s control

Legal & Compliance Notes

  • You are responsible for ensuring products are legal to import and use in your country

  • Orders may be delayed due to fraud checks, verification, pre-orders, or high demand

  • Items may ship in multiple packages

  • Risk transfers to you once the order is handed to the shipping carrier

Company Rights

  • The company may cancel, delay, or refuse orders if there are errors, compliance issues, or suspected fraud

  • If an item is unavailable or priced incorrectly, they’ll offer a replacement or refund

Bottom Line

  • Shipping is fast but not guaranteed

  • Tracking is provided

  • No responsibility after delivery

  • You must report problems quickly

  • International buyers handle customs fees

  • Laws and import rules are your responsibility